Shipping policy
Shipping Policy – ZIVO
ZIVO par shopping karne ka shukriya! Hum apne customers ko fast aur reliable delivery provide karne ki poori koshish karte hain.
1. Order Processing
Order confirm hone ke baad 1–2 working days ke andar process kar diya jata hai۔
Cash on Delivery (COD) orders phone call ya message ke zariye confirm kiye ja sakte hain۔
2. Delivery Time
Delivery time 3–7 working days hota hai, jo aapke shehar aur location par depend karta hai۔
Remote areas me delivery thori late ho sakti hai۔
3. Shipping Charges
Shipping charges product ya location ke hisaab se vary kar sakte hain۔
Final shipping charges checkout page par clearly show kiye jate hain۔
4. Courier Service
ZIVO reliable courier companies ke zariye delivery karta hai۔
Courier delay, strikes, weather issues ya natural reasons ki wajah se hone wali delay ZIVO ke control me nahi hoti۔
5. Incorrect Address
Customer ki zimmedari hai ke wo complete aur correct address provide kare۔
Ghalat address ki wajah se agar order return ho jaye, to us ki zimmedari customer par hogi۔
6. Damaged or Missing Items
Agar product damaged ho ya koi item missing ho, to delivery ke 24–48 hours ke andar humein contact karein۔
Complaint ke sath product ki clear pictures share karna zaroori hoga۔
7. Order Cancellation
Order dispatch hone ke baad cancel nahi kiya ja sakta۔
Dispatch se pehle cancellation ke liye hum se foran contact karein۔
8. Contact Us
Shipping se related kisi bhi sawal ke liye hum se rabta karein:
📧 Email: anilamukhtar574@gmail.com
📞 Phone: 0322-029195